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Please read through carefully.
We ship throughout Canada (except Quebec), we cannot ship anywhere else outside of Canada.
You must be of legal age (depending on where you live) to purchase any and all of these products, you first package will require a 18+/19+ signature showing proof of age with ID to receive it.
We only Canada Post Expedited shipping(1-7 Business Days) for orders in Canada (no Express and no Priority).
BILLING ADDRESS MUST MATCH SHIPPING ADDRESS:
We only ship to the registered billing address of Credit card used when checking out, if you choose a different address then what is listed on the Credit card then your order may very well be canceled. This is for security reasons to protect you and us due to the high volume of credit card fraud for online sales.
PLEASE NOTE: MOST ORDERS PLACED BEFORE 1 PM PST WILL SHIP SAME DAY (excluding weekends/holidays). BUT IT MAY TAKE UP TO 48 HRS FOR YOUR ORDER TO SHIP BASED ON ORDER VOLUME.
Proof of Age Required
When will my order ship?
We currently ship across Canada. Orders are shipped in the order they are received. Most orders ship same day if placed before 1pm PST. Although some orders may take up to 24-48 hrs to ship once processed (excluding holidays and weekends). If you place an order online on a Friday after 1pm PST, Saturday or Sunday, your order will ship on Monday (Canada Post does not pickup mail or deliver on the weekends).
We offer a varied rate depending on your location and weight of your package:
Canada: $10-$30 Expedited (with tracking) (free shipping on orders over $150 before tax).
An ESTIMATED date of delivery will be provided to you by Canada Post with a tracking number via email once your order is full filled and shipped. Please do not contact us looking for your package until AFTER your tracking number states your package is late.
It is your responsibility to enter your address correctly when creating your account. We will not be responsible for incorrect addresses entered by customers nor will we be responsible for shipping charges incurred for incorrect addresses. If a package is returned due to customer error, the customer will be responsible for payment of the shipping charge to ship it out again in addition to a return service fee of $20.00 for having the package returned back to us.
Once your package shows as delivered, we are no longer responsible for the package or it's contents. If you did not receive your package and the Canada Post site shows as 'delivered', please contact your nearest postal outlet and request an investigation as to it's location. If you require our assistance once you have done that please send us a email and we will do our best to help.
In the event of a lost package, a investigation by Canada Post will be conducted which requires 2-5 business days once the claim has been started to determine if the shipment can be found or is declared as lost and your purchase will be refunded or reshipped out at no expense.